Navigating the Salesforce Developer Community

Sand Harbor I January 19, 2018 11:30 am - 11:55 am

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Robert Watson

You’re stuck. Your SOQL aggregate query isn’t working (but it should be). Salesforce isn’t throwing any errors but you’re seeing strange results. Where do you turn for help?

The Salesforce Developer community has grown considerably in the past few years – far beyond the early community forums. There are now so many different resources available that it can be overwhelming for someone new to Salesforce to know where to go to have the highest chance at getting help.

Attendees to this session will learn about several resources and reasons why they may choose to use each. Best practices and guidelines when soliciting help from others will also be discussed.

Resources covered will include: the Salesforce Developer documentation, Salesforce Developer forums, Salesforce Success Community, Salesforce Ideas, Salesforce Stack Exchange, Twitter (especially the #askforce hashtag), Salesforce Support, the unofficial Salesforce Slack team, and more.